Cars, for most of us, are some of the biggest investments we make, second only to our homes. Thus, when searching for auto-related services, such as brake and collision repairs or full service inspection, you have to choose a shop that is know for excellent performance.
Definitely, there is no single factor to consider, but the following tips will help you in your decision:
1. Look for a good shop before you need one.
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Looking for a reputable auto service shop prior to need gives you ample time to make a wise choice, instead of being in a hurry to decide because you need the damage fixed ASAP.
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2. Ask for referrals from family and friends.
Social media really makes this part easy. You need recommendations or suggestions from other people, specifically those whom you trust and will never mislead you.
3. Read online reviews.
Look into your prospective shop’s Facebook page and see what their current or past customers are saying. Or read through websites featuring auto shop reviews in particular. In addition, call your local consumer affairs office to know of any issues the shop may have been embroiled in. You will learn a lot.
4. Visit the shop and observe for cleanliness.
Look around each car repair shop you have listed as a prospect. Are the premises organized and tidy? Often, you will know a lot about a business judging by the way it presents itself.
5. Look for good customer service.
Respectful, helpful staff who seem enthusiastic about helping you is a sign of a shop that is run professionally.
6. Familiarity is a must.
Ask them if they are experienced handling your specific vehicle make, model, and year, whether your car is new or old. Specialist shops use updated equipment and employ a topnotch staff, which means superior results await you.
7. Look for professional certifications.
When visiting a shop, it’s reassuring to see display signs of technician competence, such as Automotive Service Excellence (ASE) certifications, certificates of advanced course work, trade school diplomas, and the like. Visiting a shop, it’s great to see signs indicating of technician expertise, such as certificates of advanced course work, Automotive Service Excellence (ASE) certifications, trade school diplomas, etc.
8. Inquire regarding pricing.
Scan posted testing and diagnostic pricing, as well as guarantees. As well, reputable auto repair shops provide bills where charges for parts and labor are listed separately, giving you a picture of what happens to your money.
9. Ring your insurer.
When searching for an auto repair shop after an accident has occurred, your insurance company will likely provide you with a list of Direct Repair Facilities, and you may qualify for a lower deductible.
10. Look into warranties.
Be sure you are happy with the warranties you are provided by the shop. These can vary significantly, so know all the conditions involved.